Terms and
conditions
Delivery time
95% of the parcels ordered on working days before 16pm are shipped by bpost, gls, postnl or another carrier the same day. The transit time depends on the country of destination and varies between 1 working day (be, nl, lu) and 5 working days (uk, de, dk, pl, sl). If you order during the weekend, your parcel will be shipped on monday. For deliveries outside europe the transit time is +/- 5 to 10 working days. Order on working days before 16pm and your parcel ships the same day. Next-working-day delivery in benelux or five-working-days delivery in uk, de, fr, dk, at, sl, pl. Upon receipt of your payment, we will process your order and deliver your package(s) as soon as possible, within the specified delivery time mentioned on the product pages. You can choose to collect your package in your nearest parcel shop (if available) or have it delivered at a specified home or work address during business hours monday through friday. If you choose for delivery at your home or work address and you are not present at the time of delivery, your parcel will forwarded to a nearby pickup point. If you order more than one product, it is possible that you'll receive multiple deliveries. We work according to a ready-out principle. Once a product is ready, it is sent. Several items in one order are therefore not necessarily bundled. Of course you pay shipping costs only once per order. If you have questions or problems in terms of delivery time or shipment, do not hesitate to contact us via info@opius. Be.
Shipping fees
we offer free shipping on orders over 50 to belgium, luxembourg & the netherlands. We offer free shipping on orders over 75 to united kingdom, germany, denmark, france. More info about shipping fees per country can be found in the link below.
https://webship.be/verzendtarieven.
Returns
not satisfied with your order? No problem, no hard feelings. Send the entire order back to the address below within 14 days after the receiving date, in perfect condition and in the original packaging. We will refund you the full purchase price. Attention! Experience packages, gift vouchers and custom made products are excluded from the return policy. Oudenaardestraat 84 (gate 49-51)8570 vichte, belgium
Secure payments
payments on our website are handled by our 3rd party webshop stoqup. Eu using shoppay as a payment provider. Some of our accepted payment methods: apple paymaestrobancontactideal
After sales service
We work with authorised manufacturers and qualified distributors only. This allows us to guarantee an excellent after sales service. Questions, remarks or suggestions? Drop us a line below, and we'll get back to you as soon as we can: info@opius. Be. At your service.